- What browser are you using?
This web site functions most efficiently when viewed using
the latest version Internet explorer, Please take a
moment to download the latest version by Clicking
Here if it is not what you are currently using. Much of the content
on this site uses Windows Media Player which was designed for Internet
Explorer. If for some reason you absolutely have to use Netscape Navigator,
please download the Windows Media plug-in for Netscape by Clicking
Here and scrolling to the bottom of the page.
- Is your browser configured properly?
If you have downloaded Internet Explorer 6, please ensure that
your privacy settings, located on the privacy tab, are set to accept
all cookies. If you are using an older version of Internet Explorer,
please make sure your security settings, located in Internet Options
on the Tools menu, are set at medium or lower, this enables javascript
which is required to view this web site.
- Do you have the required plug-ins?
In order to view the different formats of content on this site,
you will need to the plug-ins that support their media types. The majority
of our video content uses Windows Media Player so it is very important
that you download the latest version by Clicking
Here. We also highly recommend that you download these other plug-ins
to avoid any problems while surfing our web site:
Real
One Player Quicktime
Shockwave
Flash
Player
- Do you have a personal firewall?
Personal firewalls can cause problems when accessing this site.
A firewall prevents our authentication software from tracking your url.
This means that we are unable to verify that you are indeed a customer
and you will be unable to access this web site. If you are using a personal
firewall, please disable it, or configure it to enable referring url's.
We have tested to see if you have referring url's enabled, the result
appears Directly below .
Firewall
Help
- Are you using pop up protection?
It is strongly recommended that you disable any and all "popup
protection" and "ad aware" programs for proper viewing of this site.
The only reason for this is that much of our content opens in new windows.
If you choose not to disable these types of programs you will be unable
to view a number of products and could be missing out on some of the
best we have to offer. Not to worry, there are no intrusive
popup ads in our members area :)
- What is your connection speed?
We have Optimized the content on this site so that it can be
viewed properly with a number of different connection speeds. If you
are connected to the net via a low speed dial-up connection, you should
not try to view the high speed or high bandwidth versions of the content.
To test your connection speed, Click
Here. (This may take a few seconds.)
If your tested connection speed is less than 130k you should
not be
attempting to view the high speed or broadband versions of the content
on this site.
- Get the most out of your surfing!
When surfing this web site, remember that the entire page you
are looking at does not always fit on the viewable area of your screen.
Please remember to use the scrollbar on the right side of your browser
to scroll down and see what is at the bottom of the page.
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